3 min read
The Risk of Doing Nothing – A Word from the CEO
Why the post-purchase experience decides who wins next The funny thing about business is that when the world feels uncertain, people tend to hit the...
REGISTRIA'S
Ownership Experience Blog
Ownership Experience
4 min read
As AI gets smarter, where does that leave your app?
Futureproof your brand app so it keeps earning attention When was the last time you actually used a brand app? Maybe it came with your new coffee...
1 min read
Keep your Customers Buying after they Purchase your Product
Post-purchase commerce is one of the easiest ways to unlock new revenue without seeking new customers. In fact, it can be the beginning of a new kind...
2 min read
Anticipate Every Need: Achieving Proactive Product Support
Once a customer owns a product, their relationship with the brand evolves. When they have a question or run into a problem, they expect quick and...
1 min read
Make It Personal: How Brands Can Elevate Personalization with Context
This is part of our Customer Engagement Blog Series, where we will share four fundamental pillars of customer engagement framework and key strategies...
2 min read
Identifying Customers & Their Products: Groundwork for High Engagement
One of the biggest challenges for product brands today is simple: knowing who their customers are. This is especially true for brands that sell...
4 min read
Breaking Down Silos: A Difficult Challenge for Customer-Focused Brands
As we step into the new year, now is the perfect time for brands to evaluate how well they’re meeting customer expectations. For durable goods...
3 min read
Unlocking the Power of First-Party Data in Modern Marketing
In the ever-evolving landscape of digital marketing, the reliance on third-party data has become increasingly fraught with challenges, from stringent...
5 min read
Why Your Current ESP Offering Might Be Failing You
Stagnant or declining Extended Service Plan (ESP) sales represent a missed revenue opportunity and can harm product and brand perception. However,...
3 min read
How Smart QR Codes are Personalizing Consumer Engagement
QR code scans reached 26.95 million in 2023—a 433% increase over the past two years. In what feels like an instant, QR code interactions have...