Fewer tickets, happier teams
Give customers what they need before they reach out. Self-serve access to personalized help mean fewer support calls.
CUSTOMER CARE
Turn support into a loyalty engine
Reduce tickets and boost loyalty with branded, self-serve help that meets customers when they need it most.
No app, no hold music, no frustration.
Fast, personalized answers
Show manuals, warranty info and videos based on the product they actually own, no digging or guessing.
Plug-and-play with your stack
Concierge integrates with your existing marketing, support and commerce tools. No heavy lift, just better experiences.
Instant answers, no hold music
Customers get the right manuals, videos and support tools instantly - based on the products they own. No more digging through drawers, picking up the phone or downloading an app.
Built-in engagement
Customers scan a QR or link to access personalized support — no friction, no app. On average, they engage with 3.8 resources per visit.
Everything in one place
Keep help content, claims tools and warranty info in one clean, branded place. Fewer returns. Faster resolutions. Happier customers!
Proactive, not reactive
Send recall alerts, service reminders or product tips before issues arise. All personalized by real customer data.
Start strong, even before the sale
Give retail shoppers the information they need to convert.
Use on-product or display QR codes to showcase features, reviews and offers that build trust.
Product Resources
The right resources at the right time
Warranty Information
Accurate warranty information with a click or tap
Entitlement Check
Verification process for secure, authorized access for customers
Claims Management
Seamless claims submission, tracking and followup
Proactive Alerts
Recalls, service intervals and maintenance reminders
Branded Protection Plans
Extended warranty programs directly from your brand
Branded protection that drives repeat revenue
Customers want coverage they can trust, from the brand they bought from. Registria helps you launch branded protection plans that boost revenue, extend product value and deepen loyalty.
These aren’t third-party warranties. They’re a seamless, brand-first experience from you that customers actually engage with.
From setup to support, everything connects.
Registria’s OXM Platform ties every customer moment together, so you can trigger the right content, care and offers without missing a beat. And yes — it plugs straight into your CRM, support tools and stack.