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Onboarding Journeys

Ready to transform your product registration?

Get your customers excited to be brand insiders with a digital onboarding journey that’s fast, easy, and chock full of perks.

Registria gives your brand the power to identify who owns your product, collect more accurate, reliable customer data so you can deliver better product ownership experiences, share promotions for accessories and upgrades, offer protection plans, and so much more.

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Registration Done Better.

Turn product registration into a delightful onboarding experience.

Identify who owns your products and what products they own.

Enable customers to connect with your brand using any device, anywhere in the world.

Sell direct and reach product owners the moment they’re most receptive.

Distribute product instructions and resources digitally with ease.

Open the door for deeper engagement through a personalized ownership experience.

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Offer a single view of all registered products

My Products, an integral part of Concierge, offers product owners a user-friendly digital resource purposefully crafted to simplify the post-purchase experience by offering utmost convenience.

As a web-based resource, it’s easily accessible and provides owners with a comprehensive view of all their registered products from your brand. Configured to prominently showcase your brand, owners can add more products and gain direct entry to their dedicated Concierge for each specific product where they can access warranty information, product resources and other highly personalized journeys.

Your brand offers every owner convenience and reduces frustration while owners reward you with loyalty and future purchases.

Click here to learn more about Concierge.

Delight your customers with personalized post-purchase journeys

A better onboarding experience (with so much added value) has the power to turn a boring transactional product registration into a customer-satisfying, data-generating opportunity that accelerates revenue.

  • PRODUCT REGISTRATION

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    MODERN PRODUCT REGISTRATION

    Owners can register and get a great onboarding experience in seconds. We put your company first with a branded flow that’s fast and easy. Auto-populated details, like model number and customer contact info, make getting started a breeze. 

    Your customers can register via mobile device, web, paper card, in-device, or on-screen 

    Gather better customer data and more of it, verified and validated 

    Get secure data consolidation and reporting all in one platform 

     

  • Care Plans

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    EXTENDED CARE PLANS

    Your customers, and your products, living life to the fullest.

    Sell extended protection coverage for eligible products during onboarding

    Capture more revenue and lift customer lifetime value at a higher margin

    Increase conversions and customer satisfaction

  • Accessories & Subscriptions

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    ACCESSORIES & SUBSCRIPTIONS

    Making the ownership experience even better.

    Get customers excited to upgrade their product experience when they are most receptive

    Offer the matching accessories and subscription services your customers want

    Increase engagement and overall lifetime value

     

     

  • Product Resources

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    PRODUCT RESOURCES

    Modern customers want answers at the touch of a button. Not paper clutter.

    Give customers easy access to the resources they’re looking for

    Deliver product manuals, tips, and how-to videos based on each customer’s specific product

    Reduce environmental impact, save money on print materials

     

  • Offers (Cross Sell / Upsell)

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    OFFERS (CROSS SELL / UPSELL)

    Innovative engagement transforming product registration into fresh revenue.

    Inspire customers to purchase more, direct or through your retail partners

    Drive qualified traffic to your ecommerce site

    Serve customers more relevant offers based on what products they’re registering

     

  • Owner Insights

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    OWNER INSIGHTS

    Fuel future initiatives with a deeper understanding of your customers.

    Get a deeper understanding of your customers’ preferences and intent

    Use detailed insights to inform your next email campaign, product launch, or sales strategy

    Increase customer knowledge across your organization with more first-party customer data

     

2023-REG-WEB-Onboarding-Tabs-ModernProductReg

MODERN PRODUCT REGISTRATION

Owners can register and get a great onboarding experience in seconds. We put your company first with a branded flow that’s fast and easy. Auto-populated details, like model number and customer contact info, make getting started a breeze. 

Your customers can register via mobile device, web, paper card, in-device, or on-screen 

Gather better customer data and more of it, verified and validated 

Get secure data consolidation and reporting all in one platform 

 

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EXTENDED CARE PLANS

Your customers, and your products, living life to the fullest.

Sell extended protection coverage for eligible products during onboarding

Capture more revenue and lift customer lifetime value at a higher margin

Increase conversions and customer satisfaction

2023-REG-WEB-Onboarding-Tabs-AccessoriesSubscripts

ACCESSORIES & SUBSCRIPTIONS

Making the ownership experience even better.

Get customers excited to upgrade their product experience when they are most receptive

Offer the matching accessories and subscription services your customers want

Increase engagement and overall lifetime value

 

 

2023-REG-WEB-Onboarding-Tabs-ProductResources

PRODUCT RESOURCES

Modern customers want answers at the touch of a button. Not paper clutter.

Give customers easy access to the resources they’re looking for

Deliver product manuals, tips, and how-to videos based on each customer’s specific product

Reduce environmental impact, save money on print materials

 

2023-REG-WEB-Onboarding-Tabs-CrossSellUpSell

OFFERS (CROSS SELL / UPSELL)

Innovative engagement transforming product registration into fresh revenue.

Inspire customers to purchase more, direct or through your retail partners

Drive qualified traffic to your ecommerce site

Serve customers more relevant offers based on what products they’re registering

 

2023-REG-WEB-Onboarding-Tabs-OwnerInsights-Span

OWNER INSIGHTS

Fuel future initiatives with a deeper understanding of your customers.

Get a deeper understanding of your customers’ preferences and intent

Use detailed insights to inform your next email campaign, product launch, or sales strategy

Increase customer knowledge across your organization with more first-party customer data

 

Utilizing Registria’s onboarding solution

Our brand partners typically see…

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Increase in identified owners

PhotoregisterSM is being used on millions of products and is recognized by millions. With 3 registrations happening every second, registration rates typically double when using Photoregister on product registration cards, and in other product materials a customer interacts with.

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Reduction in ACHT

By providing an engaging onboarding experience, clients experience a reduction in call center volume, average call center handling time and product returns.

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More 4-5 star reviews

Our clients have seen 3-5X more reviews with meaningful gains in 4-5 star ratings. With over 92% of shoppers starting their search in the review section, customer reviews are integral to your brand’s marketing efforts.

Ready to turn every customer into a lifelong brand champion?

Book a demo today and we’ll show you how we can help you upgrade your ownership experiences.

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