Web-based, flexible everywhere
Concierge is not an app, and is designed with flexibility that enhances the experience of owning a product.
CONCIERGE
The omni-channel engagement solution customers love
Web-based and flexible for every user, ConciergeSM offers personalization paired with convenience for every individual customer. Product owners get instant, easy access to relevant product resources.
Take a holistic approach
Show manuals, warranty info and videos based on the product they actually own, no digging or guessing.
Cut operating costs
Accelerate brand initiatives by saving on print costs, call center handling times and returns with digital-first resources that customers love to interact with.
Onboarding Journeys
Identify more product owners and capture more valuable, verified first-party data to deliver future experiences to customers that are personalized and jam packed with value.
Take product registration to the next level >
My Products
Customers can view all registered brand products in one place to quickly access product information, view warranty information, submit a claim or add more products, all within their Concierge.
Deliver all their favorite products in one place.
Care Journeys
Provide product owners with instant access to everything they need to get the most out of their product. From video tutorials and product manuals, to FAQs, claims management and maintenance alerts, Concierge provides a seamless way to engage with your customers and share information about the products they own.
Exceed expectations with individualized support
Commerce Journeys
Offer product owners personalized accessories, extended protection plans, proactive services and more with Commerce journeys. Grow customer lifetime value, increase visibility of your eCommerce sites, embed surveys and collect reviews all through Concierge.
Boost revenue and accelerate DTC efforts
Our Technology
The Ownership Experience Management Platform integrates seamlessly with your tech stack to deliver context-rich experiences powered by vast data and an intelligent Rules Engine that elevates every customer interaction.
Discover the power of contextual experiences
Ready to turn every customer into a lifelong brand champion?
Book a demo today and we’ll show you how Registria can upgrade your ownership experiences.
