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+ CARE EXPERIENCE

Being proactive never looked this good

Amplify the value of ConciergeSM with additional features that expand customer support, generate more revenue and boost brand sentiment through the experience your customers already love: Concierge.

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Go above and beyond consumer expectations

Anticipating customer needs is what inspires rave reviews, brand loyalty and repeat purchasing. Pull in care plan sales, claims submission and maintenance reminders into Concierge to create a truly holistic post-purchase experience. 

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Generate more revenue

Make is easy for customers to select, purchase or renew an extended service plan all in Concierge. Easy access to options = higher sales.

Make claims processes easy

Take the guesswork out of claims submissions. Your customers can easily submit and track claims progress within their Concierge.

Display maintenance reminders

Give your customers important maintenance or service offers at the right moment. All personalized by real customer and ownership data.

REGISTRIA RESEARCH SHOWS

"MK- I can scour the case studies and come up with something Monday." 

What’s included?

Each aspect of our Care Experience expands Concierge to meet dynamic customer needs for quality, personalization and confidence in caring for their product.

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EXTEND YOUR CARE EXPERIENCE

Offer branded protection plans and drive repeat revenue.

Customers want coverage they can trust, from the brand they bought from. Registria helps you launch branded protection plans that boost revenue, extend product value and deepen loyalty. And yes, we take care of everything.

These aren’t third-party warranties. They’re a seamless, brand-first experience your customers are confident engaging with.

 

Your brand, front and center

White-labeled programs make sure your brand stays in the spotlight. 80% of customers with branded coverage feel better supported long-term.

Unlock repeat revenue

Protection plan sales open up a new revenue stream for your brand. Customers who purchase a service plan are 1.6x more likely to make a second purchase.

End-to-end plan management

We handle the program design, underwriting, marketing, sales channel optimization and sending you brand payouts. Your brand gets a boost in revenue without the headache.

The days of customers scouring inboxes, flipping through manuals or
calling into your support center are over. 

 

See how Concierge - the industry’s favorite post-purchase hub drives more data, deeper loyalty and stronger post-purchase experiences for 140+ durable goods brands.