The post-purchase hub built for consumer goods brands
Take control over what happens after the sale. Unify the product ownership experience with ConciergeSM and turn customer engagement into growth.
Welcome new customers instantly
Start with Registria’s seamless product registration experience and give customers videos, manuals, warranty information and offers for their product, instantly.
+70% of customers engage with Concierge immediately after onboarding; driving more revenue, fewer returns and higher brand satisfaction.
Our AI assistant helps customers....fast
Customers can use conversational language, or choose from predefined prompts to quickly find the information they need. Don't worry, the AI-Assistant is white-labeled to showcase your brand, not ours.
More stars. More sales.
Make it easy for customers to leave verified reviews. Gently nudge them to leave a review during moments when they’re most likely to engage like during product registration so your brand can build credibility without ever asking twice.
Deploy surveys based on engagement
Leverage high engagement signals to collect survey data from your customers all within their Concierge.
Configurable surveys, loaded with relevant questions become deep insights brands can leverage for future purchase intent, customer satisfaction and more.
Powered by data, engineered for performance
Consumer goods products different support during early, mid and late-stage ownership. The OXM Platform and its Rules Engine leverage customer ownership data and real-time intelligent decision making to give your customers what they need before they need it…all at scale.