2 min read
Your Survey Is Already Changing What Customers Do Next
A customer opens your survey and walks away thinking more highly of your brand than when they began. Another closes the tab and decides they won’t be...
REGISTRIA'S
Ownership Experience Blog
Customer Experience
3 min read
Why Centralizing Ownership Resources Is Essential for Consumer Brands
Heather Wilkerson: Apr 27, 2026 11:00:00 AM
A lot of us have been there - the post-purchase scavenger hunt. We dig through cluttered inboxes, rifle through kitchen drawers for paper manuals and...
2 min read
Longevity is a Real Growth Strategy, not just an Earth Month Trend
We’ve all had that moment of buyer remorse when a gadget or piece of gear gives out just weeks after the warranty expires.
3 min read
Post-purchase is your new growth engine – A Word from the CRO
Matt Parsons: Dec 17, 2025 12:00:33 PM
By Matt Parsons, Chief Revenue Officer at Registria What product brand teams need to get right in 2026 Like it or not, the post-purchase is where...
3 min read
Why UX/UI is the Real Engine of a Great Ownership Experience
By Cassie Ulvick, Senior UX/UI Designer at Registria
4 min read
As AI gets smarter, where does that leave your app?
Vipin Hegde: Nov 11, 2025 12:30:00 PM
Futureproof your brand app so it keeps earning attention When was the last time you actually used a brand app? Maybe it came with your new coffee...
1 min read
Keep your Customers Buying after they Purchase your Product
Post-purchase commerce is one of the easiest ways to unlock new revenue without seeking new customers. In fact, it can be the beginning of a new kind...
2 min read
Anticipate Every Need: Achieving Proactive Product Support
Once a customer owns a product, their relationship with the brand evolves. When they have a question or run into a problem, they expect quick and...
5 min read
Stronger Than Stars: How Verified Reviews Gain You More Customers
A wall of five-star reviews used to be a sign of success. Today, it’s a red flag. Shoppers ignore generic praise like “Great product!” not just...
1 min read
Make It Personal: How Brands Can Elevate Personalization with Context
This is part of our Customer Engagement Blog Series, where we will share four fundamental pillars of customer engagement framework and key strategies...