Powering the next generation of product Ownership Experiences
Great consumer experiences and every journey matter. Whether you’re focused on growing market share or improving customer lifetime value and brand loyalty, Concierge fosters two-way engagement between brands and their product owners. Provide owners an exceptional post-purchase experience while you achieve your goals.
IDENTIFY MORE CUSTOMERS, CAPTURE MORE REVENUE
Registria helps hundreds of top durable product brands deliver exceptional Ownership Experiences to their customers. Registria’s Ownership Experience Management (OXM) platform, expert analytics, and engagement programs enable brands to deliver every customer a highly personalized experience.
The Result: long-lasting, profitable customer relationships.
Connecting Customers to their products
Registria makes it easy for owners to register their products, shifting from a dull transactional pen-meets-paper process to a fun, engaging one with our flagship technology, PhotoregisterSM. Embrace the joy of product ownership with workflows that are guaranteed to increase customer lifetime value.
Identify More Existing Customers
Gain a deeper understanding and get to know more about your customers by providing a great onboarding experience by reaching product owners when they're most receptive. Gather reliable first-party data and get a deeper understanding of their preferences, purchases, demographics, and more by providing a great onboarding experience...all at scale.
Unlock Post-Purchase Revenue
Take advantage of the registration experience and ownership moments thereafter to unlock new revenue opportunities that deliver impressive ROI. Registria’s technology facilitates personalized offers for product protection plans, renewals, accessories and services across the duration customers own your product.
Provide Seamless Care and Support
Knowing your product owner and the products they own sets the stage for a context-based support experience. We make this possible for brands by creating digital-first experiences that allow customers to easily get the information, support and resolution they need, via the channels they prefer.
Your Ownership Experience Partner,
Trusted by the World’s Best Brands
Registria helps hundreds of top durable product brands deliver exceptional Ownership Experiences to their customers. Registria’s Ownership Experience Management (OXM) platform, expert analytics, and engagement programs enable brands to deliver every customer a highly personalized experience.
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Valuable Insights for your Organization
Registria’s proven solutions can solve your brand’s customer engagement challenges with the perfect balance of leading owner insight technology and expert services. Our OX Platform easily integrates into your tech stack, provides robust analytics with a dedicated team of experts committed to meeting your objectives, and delivers the maximum value for your investment.
In fact, most of our clients receive triple digit ROI.
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For Marketing
Generate leads for personalized campaigns, insights for acquisition efforts and capture more high quality ratings and reviews.
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For Sales
Gain additional insight into multiple channels and generate leads for DTC and eCommerce with aftermarket up-sell and cross-sell functionality.
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For Customer Service
With lower call handling times, improved customer satisfaction and reduced return rates, you can shift to a profit center by providing seamless, high-quality customer support.
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For Product Teams
Gain rich development insights, increased product usage and reach your product owners directly for product updates and communications.