2 min read
Your Survey Is Already Changing What Customers Do Next
A customer opens your survey and walks away thinking more highly of your brand than when they began. Another closes the tab and decides they won’t be...
REGISTRIA'S
Ownership Experience Blog
Customer Insights
2 min read
Concierge 2.0 Is Here: A New Era of Ownership Experience for Brands and Their Customers
Today marks a milestone for Registria and for the brands and consumers we serve. Concierge 2.0 is officially live and it represents the most...
3 min read
Post-purchase is your new growth engine – A Word from the CRO
Matt Parsons: Dec 17, 2025 12:00:33 PM
By Matt Parsons, Chief Revenue Officer at Registria What product brand teams need to get right in 2026 Like it or not, the post-purchase is where...
3 min read
The Risk of Doing Nothing – A Word from the CBO
Collin Cohen: Nov 12, 2025 2:30:00 PM
Why the post-purchase experience decides who wins next The funny thing about business is that when the world feels uncertain, people tend to hit the...
5 min read
How to Adapt to the Unstable Tariffs' Impact on Businesses
If you’re a CX or marketing leader at a product brand, you’re probably feeling the squeeze. Tariffs are climbing, inflation is sticking around and...
2 min read
Identifying Customers & Their Products: Groundwork for High Engagement
One of the biggest challenges for product brands today is simple: knowing who their customers are. This is especially true for brands that sell...
3 min read
The Secret to Brand Growth? Engaging Current Customers.
Today’s product brands are up against a lot. Between rising costs, supply chain challenges, and growing competition from both legacy and DTC brands,...
3 min read
Unlocking the Power of First-Party Data in Modern Marketing
Heather Wilkerson: Aug 28, 2024 2:58:22 PM
In the ever-evolving landscape of digital marketing, the reliance on third-party data has become increasingly fraught with challenges, from stringent...