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Ownership Experience Blog

 

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Customer Insights

2 min read

Wrap up your holiday planning: Build Trust Before the Rush

Does it feel like the holiday shopping season sneaks up earlier every single year? You’re not imagining it. Every Summer, marketers blink and realize...

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2 min read

Put Customer Demographic Insights Into Play for Your Brand

You know that feeling when you’ve been with the same phone company for years, and then you see a commercial offering a huge discount, but only for...

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2 min read

Your Survey Is Already Changing What Customers Do Next

A customer opens your survey and walks away thinking more highly of your brand than when they began. Another closes the tab and decides they won’t be...

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2 min read

Concierge 2.0 Is Here: A New Era of Ownership Experience

Today marks a milestone for Registria and for the brands and consumers we serve. Concierge 2.0 is officially live and it represents the most...

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3 min read

Post-purchase is your new growth engine – A Word from the CRO

By Matt Parsons, Chief Revenue Officer at Registria What product brand teams need to get right in 2026 Like it or not, the post-purchase is where...

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3 min read

The Risk of Doing Nothing – A Word from the President

Why the post-purchase experience decides who wins next The funny thing about business is that when the world feels uncertain, people tend to hit the...

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5 min read

How to Adapt to the Unstable Tariffs' Impact on Businesses

If you’re a CX or marketing leader at a product brand, you’re probably feeling the squeeze. Tariffs are climbing, inflation is sticking around and...

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2 min read

Identifying Customers & Their Products: Groundwork for High Engagement

One of the biggest challenges for product brands today is simple: knowing who their customers are. This is especially true for brands that sell...

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3 min read

The Secret to Brand Growth? Engaging Current Customers.

Today’s product brands are up against a lot. Between rising costs, supply chain challenges, and growing competition from both legacy and DTC brands,...

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3 min read

Unlocking the Power of First-Party Data in Modern Marketing

In the ever-evolving landscape of digital marketing, the reliance on third-party data has become increasingly fraught with challenges, from stringent...

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