3 min read
The Risk of Doing Nothing – A Word from the CEO
Why the post-purchase experience decides who wins next The funny thing about business is that when the world feels uncertain, people tend to hit the...
REGISTRIA'S
Ownership Experience Blog
Customer engagement
4 min read
As AI gets smarter, where does that leave your app?
Futureproof your brand app so it keeps earning attention When was the last time you actually used a brand app? Maybe it came with your new coffee...
1 min read
Keep your Customers Buying after they Purchase your Product
Post-purchase commerce is one of the easiest ways to unlock new revenue without seeking new customers. In fact, it can be the beginning of a new kind...
2 min read
Anticipate Every Need: Achieving Proactive Product Support
Once a customer owns a product, their relationship with the brand evolves. When they have a question or run into a problem, they expect quick and...
1 min read
Make It Personal: How Brands Can Elevate Personalization with Context
This is part of our Customer Engagement Blog Series, where we will share four fundamental pillars of customer engagement framework and key strategies...
2 min read
Identifying Customers & Their Products: Groundwork for High Engagement
One of the biggest challenges for product brands today is simple: knowing who their customers are. This is especially true for brands that sell...
3 min read
The Secret to Brand Growth? Engaging Current Customers.
Today’s product brands are up against a lot. Between rising costs, supply chain challenges, and growing competition from both legacy and DTC brands,...
4 min read
Breaking Down Silos: A Difficult Challenge for Customer-Focused Brands
As we step into the new year, now is the perfect time for brands to evaluate how well they’re meeting customer expectations. For durable goods...
3 min read
How Smart QR Codes are Personalizing Consumer Engagement
QR code scans reached 26.95 million in 2023—a 433% increase over the past two years. In what feels like an instant, QR code interactions have...
1 min read
The Importance of First Party Data From Product Registrations
If you wanted to know what it’s like to downhill ski or scuba dive, you could watch a film, read a book, or ask a friend. However, it’s unlikely that...