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REGISTRIA'S

Ownership Experience Blog

 

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2 min read

An Under-Served Market for Brands

Do companies care about their customers after the sale is made? While most brands would probably say “Yes, of course!” that’s not the vibe that consumers are getting. Only 17% believe that a brand cares about them once the sale is over, at least...

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2 min read

Why the user experience is one of the best investments you can make

User experience is a hot topic in today’s business world. And for good reason, because as companies adapt to new technology, trends, and consumer...

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2 min read

Highlights of the first-ever JPMA Baby Show

The first ever JPMA Baby Show opened on May 9-12 in Anaheim, CA. Produced by the Juvenile Products Manufacturers Association (JPMA) and Family Media...

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3 min read

Making the most of the mobile moment

With the meteoric rise of mobile in today’s society, there has been an increase in how and when we act when it comes to our phones. Perhaps the most...

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2 min read

Why Email Still Rules the Marketing Roost

Email marketing may not be the hottest trend for digital marketers, like Instagram or Snapchat, but research continues to show its ROI prowess—even...

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3 min read

Study: Millennials & Affluent Consumers Want Swift Mobile Connection

DENVER, CO--(Marketwired - April 26, 2017) - A new study commissioned by Registria found that younger and more affluent consumers would prefer to...

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5 min read

Michael Trapani discusses the importance of the customer journey

A growing number of brands are using customer journey maps to improve the customer experience, both before and after a sale. Mapping is used to...

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4 min read

Why your current customers are your most valuable customers

When it comes down to it, there are only two ways to grow your business. The first is obvious: spend the time and money needed to acquire new...

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2 min read

The Bot Is In

Have you heard the news? Apps are out, chatbots are in. While smartphone apps are still widely used by brands as point-of-sale channels, customer...

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2 min read

Discussing Digital Onboarding at International Home + Housewares Show

Last week I spent three fast-paced days in Chicago at the International Home + Housewares Show (#IHHS2017). Presented by the International Housewares...

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