3 min read
Service Takes Over: The Big Pivot for Product Brands
The series explores the extended warranty and service market and the new trends brought to light by Registria's newest owner research.
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Ownership Experience Blog
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2020 Revenue Planning: 3 Reasons to Prioritize Ownership Experience
Most brands are no doubt experiencing higher uncertainty than usual due to factors such as U.S. trade policy changes, stock market fluctuations,...
2 min read
Ownership Experience Key Performance Indicators (KPIs)
An important set of Key Performance Indicators (KPIs) have emerged as brands transform their owner onboarding approach from a transactional product...
3 min read
Prime Day's Hidden Opportunity
The Prime Opportunity Prime Day, Amazon’s annual sale for its Prime offering members, is one of the biggest sales events of the year, second only to...
2 min read
New Consumer Engagement Trends Validate the D2C Opportunity for Brands
Registria's report offers insights into the ownership experience including consumer preference for mobile as the onboarding method DENVER, CO (June...
3 min read
Understanding Holiday Product Registration Trends
Denver, CO – Spring is in full swing! As I've been traveling across the country speaking with brands about everything from their unboxing experience...
1 min read
The Importance of First Party Data From Product Registrations
If you wanted to know what it’s like to downhill ski or scuba dive, you could watch a film, read a book, or ask a friend. However, it’s unlikely that...
2 min read
Customer Experience and Technology Driving CMO Investments
The role of CMO continues to evolve. Today’s CMOs are largely responsible for the customer experience, as well as leveraging the right technology to...
2 min read
Registria Unveils New Innovations in Ownership Experience Solutions
Integrated Capabilities Help Brands Advance Their Direct-to-Consumer Channel Initiatives