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2025.8 | Concierge Enhancement: Access Points Expanded with URLs

We built a new Concierge Access Page that has a URL that users can always be sent to through CTAs as a backup to the QR code entry point. In the previous version of Concierge, access was limited to the QR code entry point, this update implements...

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2025.8 | Customer Profiles: AI Insights Added

The latest update introduces AI-powered insights to Customer Profiles. Core demographic reports now include an option to apply AI, helping teams...

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2025.7 | Customer Profiles: Geographic Mapping Added

This release expands Customer Profiles with geographic mapping capabilities. Teams can now view customer insights at the U.S. state level and drill...

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2025.6 | NEW: Customer Profiles

The new Customer Profiles offering provides a clearer picture of who your customers are. Registration data is now enriched with more than seven...

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2025.6 | Onboarding Journey: Confirmation Bypass Ability

Users can bypass the registration confirmation page when they register their product before accessing Concierge for the first time allowing for more...

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2025.3 | NEW: Warranty Entitlement Journey

A new Warranty Entitlement journey is now available for Concierge subscribers. Customers can view their warranty status and coverage details directly...

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2025.2 | Onboarding Journey: Context-Based Displayed Accessories

We have enhanced the registration experience so customers can see and buy relevant accessories when they register their product. This delivers a more...

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