2025.2 | Onboarding Journey: Context-Based Displayed Accessories
We have enhanced the registration experience so customers can see and buy relevant accessories when they register their product. This delivers a more...
A new Warranty Entitlement journey is now available for Concierge subscribers. Customers can view their warranty status and coverage details directly in Concierge for any eligible registered product. By making this information accessible throughout the ownership journey, Warranty Entitlement reduces the need for support calls and ensures customers always know their coverage details, improving satisfaction and lowering support costs.
2025.6 | Onboarding Journey: Confirmation Bypass Ability
Registria : Jun 20, 2025 12:00:00 AM
Users can bypass the registration confirmation page when they register their product before accessing Concierge for the first time allowing for more...
2025.6 | NEW: Customer Profiles
Registria : Jun 20, 2025 12:15:00 PM
The new Customer Profilesoffering provides a clearer picture of who your customers are. Registration data is now enriched with more than seven...