Unlock a world-class post-purchase experience
Collect first-party data, generate revenue and turn customers into your biggest fans with ConciergeSM, a branded resource hub that turns every sale into a lasting relationship.
Most post-purchase experiences are disjointed
When the post-purchase experience is disconnected, customers struggle and brands lose out on opportunities to build lasting customer relationships.
Concierge brings everything together
Give your customers a centralized hub with the right product resources, warranty information and easy claims processes they can engage with on their terms whenever they want.
REGISTRIA RESEARCH SHOWS
"70% of customers engage with offers right after registering."
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✓ Product Registration
Collect verified first-party data by offering customers an easy product registration experience, activated via smart QR codes.
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✓ Dynamic Product Resources
Display product information and content like manuals, how-to videos, installation guides, safety resources and more based on the products the customer owns.
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✓ AI Assistant
A helpful assistant to answer questions regarding registered products. Include prompts with personalized tips on how to use their product, reminders or offers on product specific accessories, upgrades and affiliate offers.
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✓ Warranty Information
Display coverage, entitlements and time left on product warranty or extended protection plans with the ability to submit a claim, buy or renew plans.
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✓ Ratings & Reviews
Boost future sales by requesting ratings and reviews when customers are most likely to respond, during onboarding or within Concierge. Ratings and Reviews are syndicated through preferred or recommend syndication partners.
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✓ Surveys
Act on engagement to learn more. Surveys embedded within Concierge can capture key insights like customer intent, interest and product feedback.
For your brand:
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Branded experiences that build consumer trust
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Increased brand sentiment and CTLV
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Decreased call center volume and fewer product returns
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More verified, 4 and 5 star ratings & reviews
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Higher engagement
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Increased opt-in rates
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New revenue generation opportunities
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And more
For your customers:
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Personalized, self-service support in one easy to use hub
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A web-based experience (no apps)
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Support for their products tailored to how long they’ve owned them
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Helpful nudges based on real life ownership signals
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Easy access to warranty information
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Offers that support their product usage
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A helpful AI assistant to find relevant information
All directly from your brand
See For Yourself - Cuisinart Case Study
A classic American brand increases product registrations using Registria's best practices
Using Registia's Platform and best practices, Cuisinart increased their identified owners by 68%, transforming data into a powerful asset.
See For Yourself - Whirlpool Case Study
Increase Owner Engagement with a Mobile Registration Experience
Whirlpool, known for innovation, partnered with Registria to boost owner engagement. PhotoregisterSM increased product registrations 50%, driving 300% revenue growth in extended warranties. Mobile registration led to personalized offers & more positive reviews, with raitings jumping from 2 to 4.5 stars.
See For Yourself - Shinola Case Study
Luxury Products Deserve Luxury Experiences
When Shinola first partnered with Registria in 2021, their top focus was increasing product registration rates to identify more owners and create personalized email journeys for existing customers. Check out this case study and learn how their unique implementation lead to owner identification rates doubling and post-purchase email campaigns averaging an open rate above 75%!
See For Yourself - Thermacell Case Study
Streamline Product Registration and Expand Engagement
Thermacell partnered with Registria to boost customer engagement. Registria's PhotoregisterSM streamlined product registration, increasing rates 7x. Opt-ins for email marketing jumped to 56%. Thermacell leveraged customer stat for personalized email offers with 17% click-through rates, driving sales and loyalty.
See For Yourself - iFIT Case Study
Industry Leading Fitness Brand Connects with More Customers and Grows Post-purchase Revenue Streams
iFIT is the world leader in innovation, design and distribution of connected fitness equipment and software. iFIT owns established industry leading fitness brands NordicTrack®, ProForm® and Freemotion®




