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ESSENTIAL CONCIERGE EXPERIENCE
 

Unlock a world-class post-purchase experience

Collect first-party data, generate revenue and turn customers into your biggest fans with ConciergeSM, a branded resource hub that turns every sale into a lasting relationship. 

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Most post-purchase experiences are disjointed 

When the post-purchase experience is disconnected, customers struggle and brands lose out on opportunities to build lasting customer relationships. 

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Concierge brings everything together

 

Give your customers a centralized hub with the right product resources, warranty information and easy claims processes they can engage with on their terms whenever they want.

REGISTRIA RESEARCH SHOWS

"70% of customers engage with offers right after registering."

Everything your customers want, in one elegant solution
 
Concierge gives brands everything they need to offer personalized, engaging post-purchase experiences at scale.
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For your brand:

  • Branded experiences that build consumer trust

  • Increased brand sentiment and CTLV

  • Decreased call center volume and fewer product returns

  • More verified, 4 and 5 star ratings & reviews

  • Higher engagement

  • Increased opt-in rates

  • New revenue generation opportunities

  • And more

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For your customers:

  • Personalized, self-service support in one easy to use hub

  • A web-based experience (no apps)

  • Support for their products tailored to how long they’ve owned them

  • Helpful nudges based on real life ownership signals

  • Easy access to warranty information

  • Offers that support their product usage

  • A helpful AI assistant to find relevant information

All directly from your brand

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See For Yourself - Cuisinart Case Study

A classic American brand increases product registrations using Registria's best practices

Using Registia's Platform and best practices, Cuisinart increased their identified owners by 68%, transforming data into a powerful asset.

READ THE CASE STUDY

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See For Yourself - Whirlpool Case Study

Increase Owner Engagement with a Mobile Registration Experience

Whirlpool, known for innovation, partnered with Registria to boost owner engagement. PhotoregisterSM increased product registrations 50%, driving 300% revenue growth in extended warranties. Mobile registration led to personalized offers & more positive reviews, with raitings jumping from 2 to 4.5 stars. 

READ THE CASE STUDY

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See For Yourself - Shinola Case Study

Luxury Products Deserve Luxury Experiences

When Shinola first partnered with Registria in 2021, their top focus was increasing product registration rates to identify more owners and create personalized email journeys for existing customers. Check out this case study and learn how their unique implementation lead to owner identification rates doubling and post-purchase email campaigns averaging an open rate above 75%! 

READ THE CASE STUDY

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See For Yourself - Thermacell Case Study

Streamline Product Registration and Expand Engagement

Thermacell partnered with Registria to boost customer engagement. Registria's PhotoregisterSM streamlined product registration, increasing rates 7x. Opt-ins for email marketing jumped to 56%. Thermacell leveraged customer stat for personalized email offers with 17% click-through rates, driving sales and loyalty. 

READ THE CASE STUDY

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See For Yourself - iFIT Case Study

Industry Leading Fitness Brand Connects with More Customers and Grows Post-purchase Revenue Streams

iFIT is the world leader in innovation, design and distribution of connected fitness equipment and software. iFIT owns established industry leading fitness brands NordicTrack®, ProForm® and Freemotion®

READ THE CASE STUDY

Support, engage and grow your customer base with Concierge.

See how Concierge drives more data, deeper loyalty and stronger post-purchase experiences for brands, all without additional friction.