Give essential experiences.
Get essential insights.

Essentially, it's a no brainer.

Turn post-purchase experience into lasting relationships. Concierge is a branded hub where product owners get support and resources, and you get the data and engagement you've been after.

GET A PERSONALIZED DEMO

Faster Onboarding

A streamlined setup experience means more product owners engage with you from day one.

➡️ For customers: Quick registration. Get to the good stuff faster.
➡️ For your brand: More registrations means more first-party data.

Embedded Ratings & Reviews

Capture high-quality feedback during the honeymoon phase and beyond. Reviews get syndicated to boost your discoverability and sales.

➡️ For customers: Easy to leave feedback when the product experience is fresh.
➡️ For your brand: Higher quality reviews. Better conversion. Stronger discoverability.

AI-Powered Assistant

A built-in expert trained on your manuals. Delivers instant, product-specific guidance in your brand’s unique voice. It’s fast and available 24/7.

➡️ For customers: Answers on demand, no more hold music and digging through FAQs.
➡️ For your brand: Fewer support tickets, lower handling costs.

Built-In Surveys

Collect real-time data on satisfaction and purchase intent through embedded questions that flow naturally. You get rich data without causing survey fatigue.

➡️ For customers: Quick, contextual questions without a monster survey.
➡️ For your brand: Better completion rates and more actionable insights.

Drive more repeat purchases

Use smart triggers to suggest the right accessory, restock or upgrade at the exact moment your customer needs.

Boost customer engagement

Turn one transaction into an ongoing relationship. More touch-points. More loyalty.

Collect reviews that convert

Capture 5-star feedback when the product is fresh in their hands, rather than in an email 3 weeks later.

Cut support costs

Scale your expertise, not your tickets. Let Concierge answer routine questions so your team can focus on the complex stuff.

Capture first-party data

Build a first-party database your marketing team have been craving, instead of relying on retailers.

START HERE

Essential Experience

The foundation of every post purchase experience. Concierge is a web-based centralized hub where product owners get support and resources, and you get the data.

WHAT'S INCLUDED

Product Registration
Capture first-party data

Product Resources
Manuals, guides and videos in one place

Warranty Entitlement
Coverage status at a glance

Ratings & Reviews
Capture feedback when engagement is high

Surveys
Collect insights on satisfaction and intent

AI-Assistant
Instant answers 24/7

Consumer Insights
See who owns your products

+ ADD-ON

Commerce Experience

Everything in Essential, plus tools to turn product owners into repeat buyers.

WHAT'S ADDED

- Accessories and Upgrades
- Affiliate Offers
- Smart Fulfillment (case-by-case)

+ ADD-ON

Care Experience

Everything in Essential, plus tools to keep customers close long after the warranty runs out.

WHAT'S ADDED

- Service plan sales
- Maintenance plans and programs
- Digital claims
- Managed care programs (case-by-case)

Book a demo

See how Concierge can work for your brand

Or just get updates for now

Get product updates, ownership experience insights and best practices delivered to your inbox.

✓ Vibrant community of post-purchase experts

✓ Regular industry updates

✓ Industry trends & insights

✓ No commitment required

REGISTRIA RESOURCES

Give essential experiences.
Get essential insights.