October 13 – 15, 2020 | Virtual Conference
Registria sponsored the 11th Annual Extended Warranty & Service Contract Innovations Conference, sharing innovative new strategies and insights before, during, and after the event. To read more about the event, check out Alison Parr’s recap blog!
Meet Our Ownership Experience Experts
Value-add Service Contract Benefits to Enhance Consumer Ownership Experience
Wednesday, October 14, 2020: 11:15 AM – 1130 AM ET
Consumers want more from the companies they buy from – especially service plans. Dated plans offering dated benefits can have a negative reflection on brands. Today’s consumers desire personalized care and value-add services which enhance their ownership experience. The panel experts will discuss what consumers want from service contracts and how consumer-oriented benefits can drive greater attachment rates, build trust, and higher customer satisfaction.
Alison Parr, SVP of Consumer Durables and Electronics, Registria
Michelle Esgar, Group Manager, Brand Experience, Panasonic Consumer Electronics Company
Steve Gusa, Director Product Acquisition, Duke Energy
Frank McMillan, President and CEO, Ensure Protect