What better stage to kick off 2018 than the Consumer Electronics Show – the annual festival of consumer technology innovations that will again change the way we work, live, and play.
Follow us on Twitter @registria this week for live updates from the show and the release of our 2018 Innovation Plan.
- Wednesday, January 10 – 2018 Innovation Plan for Registria Subscribers
- Thursday, January 11 – Tapping the Power of Voice Applications in your Customer Journey
- Friday, January 12 – Turning your Customer Journey into a Profit Center
The Road to Innovation Leadership
It wasn’t long ago Registria was the new kid on the block at CES, where our unique approach to transforming product registration into a mobile-first customer on-boarding event generated a lot of buzz. It is humbling to reflect on the commercial release of Photoregister at the show two years ago and realize “text a photo” is now the method preferred by consumers to connect with the brands they buy. As of today, consumers have used a Registria service over 130 million times. The innovation partnership we share with the many product brands using our services has been truly special.
Together we dispelled two, long-held, myths in 2017:
- Only “penny-pinchers,” squeaking every day out of their warranty, register products.
- Offering Service Plans to new owners results in a negative first impression.
Together, we proved people who register products spend 2.5x more than the average US household, they write more 5-star reviews when greeted properly post-purchase, and they have dramatically higher satisfaction and repeat purchase scores when purchasing a Service Plan. Download a copy of our 2017 Trends Report for more details.
The most exciting customer journey innovations are in front of us, however. The enthusiasm of Registria subscribers in collaboration with our significant product development efforts, you won’t want to miss out on what is planned for 2018!
Are you in Las Vegas and want to meet? Schedule a meeting now.
Looking forward to a great week!
Chris McDonald | Registria | CEO